Water and flood damage can strike your home without warning—whether it’s from a burst pipe, heavy rainfall, or natural flooding. Acting quickly can significantly reduce the impact, prevent health hazards like mould, and save you thousands in repairs.

Here’s a step-by-step guide on what to do immediately after discovering water or flood damage in your home.


1. Ensure Safety First

Before anything else, make sure everyone is safe. If there’s standing water, turn off the electricity at the main switchboard to prevent electrical hazards. Avoid walking through floodwater, especially if it’s coming from outside or sewage-contaminated sources.

If your property is severely affected, evacuate and call emergency services if needed.


2. Stop the Water Source

If the flooding is caused by a burst pipe, leaking appliance, or internal plumbing, shut off the main water supply immediately. This simple step can prevent additional damage and reduce the cleanup workload.


3. Call a Professional Water Damage Restoration Company

Time is critical. The longer water sits, the more damage it causes. Calling a professional for water damage restoration ensures your home is dried, cleaned, and restored using industry-grade equipment and expertise.

At Disaster Restorations, we provide 24/7 emergency response for water and flood damage restoration across Australia, including Sydney, Brisbane, Melbourne, Adelaide, and more.


4. Document the Damage for Insurance

Take clear photos and videos of the affected areas, damaged furniture, walls, flooring, and any personal belongings. This documentation can be vital when filing your insurance claim.

Don’t start discarding items until your insurer or the restoration team advises it’s okay to do so.


5. Avoid DIY Drying – It’s Not Enough

Many homeowners attempt to dry out water themselves using fans and open windows. Unfortunately, this usually isn’t enough. Moisture often gets trapped beneath floors, inside walls, and within insulation.

That’s why professional drying and dehumidification is essential. Our team uses industrial-grade equipment to eliminate hidden moisture and prevent mould growth.


6. Watch for Signs of Mould

Mould can begin to grow within 24–48 hours after water damage. Keep an eye out for musty smells, discolouration, or visible patches forming on walls and ceilings. If you notice anything, don’t delay—get help fast.

Our expert team also specialises in mould remediation to eliminate health risks and restore indoor air quality.


7. Stay Informed and Prepared

After the immediate cleanup, we recommend discussing flood prevention strategies and reviewing your insurance coverage. Knowing who to call and how to act quickly in future incidents can reduce stress and limit damage.


Final Thoughts

Water and flood damage can be overwhelming—but you don’t have to face it alone. At Disaster Restorations, we’re here 24/7 to respond, restore, and help you recover quickly and safely.

If you’re dealing with a water emergency, don’t wait.
📞 Contact us now for rapid assistance and professional restoration services across Australia.